Carpet Care & Cleaning Guide

CARE GUIDE

Carpet Care & Cleaning Guide

Protecting your investment ensures your handmade rug remains beautiful for decades.

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A hand-knotted rug is built to last generations — but only with the right care. Follow these routine habits and spill responses to keep it looking its best for decades.

Routine Maintenance

  • Vacuuming: Vacuum regularly to remove dirt and grit. Crucial: turn off the beater bar (spinning brush) on your vacuum, as it can snag and pull hand-knotted fibres.
  • Rotation: Rotate your rug every 6 months for even wear and sun exposure.
  • Rug Pads: Always use a high-quality rug pad — it prevents slipping, adds cushioning, and lets the rug breathe.

Spills & Spot Cleaning

Accidents happen. When they do, speed is key:

  1. Blot, never rub: Immediately press a clean, dry white cloth over the spill to absorb the liquid — rubbing pushes the stain deeper into the wool.
  2. Water only: For most food and drink spills, cold water is sufficient. Avoid harsh chemical cleaners, which can strip natural dyes.
  3. Seek professional help: For tough stains (wine, pet accidents), contact a professional rug cleaner immediately.

Rug Care, Answered

Can I vacuum a hand-knotted rug normally?

Yes, but turn off the vacuum's beater bar (the spinning brush head). It's designed for carpet piles, not hand-knotted fringe and fibre, and can snag or pull the knots loose over time.

How do I remove a wine stain from a wool rug?

Blot immediately with a clean, dry white cloth — never rub. Use cold water only for the first attempt. If the stain persists, stop and contact a professional rug cleaner rather than risk chemical cleaners that can strip natural dyes.

How often should I rotate my rug?

Every 6 months. Rotating your rug 180 degrees twice a year evens out wear patterns and sun fading, so the whole piece ages uniformly instead of just the high-traffic or sun-exposed section.

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